About us @ Fish Freaks..
As the name of our company suggests, we are truly enthusiastic and freaked about fishes. Years back, Fish Freaks started exclusively as an Aquarium installation and Maintenance Company for commercial and residential aquariums. After accomplishing success in this area, by providing friendly customer service, eco friendly aquariums and simply enjoying what we do, we ventured into fish online supermarket. The primary reason for our online venture was our past experience with our customers which made us realize that many fish lovers had given up this hobby/interest due to lack of proper knowledge on fish keeping. In fact, many chose not to have this at all as they had a presumption that fish keeping is a difficult task to manage. This was due to the fact that most of the local shopkeepers never had trained staff and as a result lot of misleading information was passed on to the clients. To counter this problem and see this industry grow ,along with our first passion, i.e. fish tank maintenance, we started this online platform to reach out to all fish lovers across the country and help them use our experience & expertise to shop everything on our website from imported aquariums, filters, heaters, fish food to live FISHES.
Being a Mumbai based company, we have our major clientele in Aamchi Mumbai but we cater to all fish lovers across India, offering door step services for most of our products. We have an expert panel of aquarists who have been in this industry for decades and we keep ourselves updated and upskilled by practical experience, networking, reading and attending various seminars.
Why shop from us:-
- We offer free technical support (not sales advice) to our clients to get the proper equipments for their aquarium and fishes. ( filters, heaters etc).
- We offer the option of taking orders over the phone so that we can help you purchase the most informed choices for your aquarium
- Our fishes are well acclimated and quarantine before sending across hence they are healthier and more colorful.
- We have products from mostly all reputed companies so that you get everything under one roof without any hassle.
- You have the flexibility of ecommerce backed by experience of aquarists.
- We maintain records of your requests in case of any out of stock goods/fishes and we contact you as soon as we get it.
- Mostly the calls are attended by an aquarist and not by a sales person.
- We don’t sell but help you to buy.
Lastly, as we are hobbyists, we want to promote fish keeping. Although we have all the products available, we strongly want to point out the importance of regular tank maintenance. No water conditioners or equipments can ever replace this fact. At the same time, many hobbyists may scoff at the cost of a high-quality fish food or equipments, but it should be considered that the price of these “life support systems” are small in comparison to the amount of money that may be spent replacing sick and/or dead animals as a result of poor water quality. We want you to know that we are not interested in just pushing our products & services simply to sell them however we want to offer you genuine assistance. Although we have a huge range of products, due to limited space we have been able to display only some pictures of our products for representation purpose. We would like to greatly encourage you to speak to us before placing any orders, to enable you to get the best products from the wide range of options we have available for your aquariums.
In addition, we have products of proven international & local brands like TETRA, HIKAI, JBL, TAIYO.HELLO, SERA, SOBO, BOYU, RESUN, API and others. Please feel free to ask for any other brand of your choice and we will make it available for you. Also, be a part of our privilege members club to enjoy various benefits.
Meanwhile….. Keep fishing :}
Fish Freaks Team